Paradox Guitars Shipping Policy

Introduction

​

This Shipping Policy applies to all purchases made through the Paradox Guitars website, covering both local (Italian) and international shipping.

​

Local Shipping in Italy

​

• Delivery Time: Typically, 3-5 business days.

• Shipping Costs: Calculated at checkout based on the delivery address.

• Carriers: We use reputable carriers for secure and efficient delivery.

 

International Shipping

​

• Availability: We ship to various international locations.

• Delivery Time: Varies by destination, typically 7-21 business days.

• Costs and Duties: International shipping costs are calculated at checkout.

• Customers are responsible for any customs duties and taxes imposed by their country.

• Carriers: We partner with international carriers to ensure reliable delivery.

 

Tracking

​

All orders, local and international, come with tracking information, provided upon dispatch.

​

Packaging

​

Products are securely packaged to prevent damage during transit.

​

Damaged Items

​

If you receive a damaged item, please contact us immediately for assistance by quoting your order number.

​

Returns and Refunds

​

Please refer to our Terms and Conditions for details on returns and refunds for local and international orders.

​

Changes to Orders

​

Once an order is placed, changes to the shipping address or contents may not be possible.

Contact us promptly for any order concerns making sure you quote your order number.

​

Contact

​

For any shipping-related inquiries, please contact our customer support team through our website.

​